Cash Vouchers issued by Tiger can be used to offset the amount of an order. Cash vouchers will take effect immediately after activation. You need to use cash vouchers within the validity period.
Cash Vouchers are pre-deducted and rebated afterwards. You need to place an order within the validity period of the voucher and the order should be filled before the voucher can be successfully used. For ordinary orders, you can select a cash voucher on the order page of the Tiger Trade App version 7.2.0 and above (cash vouchers in the older versions will be automatically used based on the system sorting). For fund orders, you can only select a cash voucher on the order page of Tiger Trade App version 8.0.7 and above (cash vouchers will not be available for fund orders in the old version). If your order has matching vouchers, the system will automatically select the best voucher for you when placing the order. If you want to cancel or change the voucher, you can cancel or change it manually when placing the order.
For vouchers dedicated to Auto-invest Plan or Regular Saving Plan, clients may select one or more vouchers when creating a investment plan in Tiger Trade App version 9.0.7 and above. When the orders are automatically completed, the system will automatically use an optimal voucher for each order. If the client modifies the plan, he or she can reselect vouchers when modifying the plan. When the plan is cancelled, all vouchers linked to the plan will be released, and the remaining unused vouchers can be selected to other plans.
After the order is filled, the selected voucher will be used automatically. For ordinary orders, the order needs to be fully filled before the voucher can be used. But for auto investment orders, vouchers can be used even though the order is partially filled. If the order is cancelled before filled, this cash voucher will not be used.
After the order is filled and the voucher is used, the rebate amount will be credited to the clients' Tiger account within 1 minute of the order being placed. If the order amount is greater than or equal to the voucher value, the rebate amount will be equal to the voucher value; if the order amount is less than the voucher value, the rebate amount will be equal to the order amount. After the rebate, clients may check the rebate details through the coupon details in Reward Center or via [Tiger Trade App>Portfolio>Orders] or [Tiger Trade App>Portfolio>More>Fund Details].
Tiger offers cash vouchers in different currencies on face value for trading in a variety of markets. The rebate currency of the vouchers will be consistent with the trading currency. If the face value of the voucher is different from the trading currency, the system will convert the rebate based on the real-time exchange rate. If the currency on face value is the same as the currency of the trade, no conversion is required.
You need to Place a One-Click Order on Tiger Trade App version 8.1.3 and above to use the voucher (vouchers are not available for One-Click Order of old versions ); Clients can use vouchers on PC One-Click Order for any version. Besides, neither App nor PC One-Click Order supports the selection of vouchers when placing an order, and the system will automatically use the voucher with the largest face value within the validity period.
Notes：The cash voucher is not available for exercised option orders.
If the user obtains a reward that needs to meet the activation conditions, the specified conditions need to be met within the validity period, otherwise the reward will become invalid.